How can we help?
Quick answers on creating and validating logos with AI, Scenes, brand books, client proposals and billing.
Getting started
How do I create an account?
Click "Start free" and sign up with your email or a Google account. No credit card is required to begin — the free plan gives you a monthly pool of AI credits.
What is a workspace?
A workspace is where your logos, palettes, Scenes and brand books live. Invite teammates from your workspace settings so you can review and present work together.
Logo Lab
How does AI logo analysis work?
Upload a logo and LogoShow reads it against design principles — legibility, contrast, balance, scalability and more — and returns concrete, prioritized suggestions you can apply directly as AI variations.
Can I edit a logo with AI?
Yes. From an analysis or a comment, you can generate variations that keep the essence of your logo while applying the requested change — a color, a simplification, or a specific improvement.
Scenes
What are Scenes?
Scenes are photorealistic previews of your logo in the real world — packaging, signage, merchandise, screens and more — so your client can see the mark in context before it is finalized.
Can I generate a commercial video?
On paid plans you can turn a logo into a short commercial demo video from inside a Scene, and share it with your client as part of the proposal.
Brand books
What is a brand book?
A brand book documents your logo, color palette, typography, usage rules and applications in a single shareable manual. LogoShow can generate the whole thing with AI or let you build it step by step.
Can I share a brand book with my client?
Yes. Every brand book has a public link you can send by email. The recipient can browse it without creating an account.
Proposals
How do I present logos to a client?
Create a proposal with one or more logo options and share the link. Your client can compare versions, leave comments and mark their favorite — all in one place.
Can the client leave notes on a specific spot of a logo?
Yes. When pins are enabled, the client can click anywhere on a logo to drop a positioned note, so feedback is always precise.
Plans & billing
How do credits work?
Every plan includes a monthly pool of AI credits shared across the workspace. Generating a logo, running an analysis, creating a Scene or a brand asset consumes credits from that pool.
Can I change or cancel my plan?
You can upgrade, downgrade or cancel any time from your workspace settings. Changes apply at the start of your next billing cycle.
Still stuck?
Send us a note and we’ll get back to you — usually within one business day.
Contact support